Shipping policy

Shipping Policy

Last Updated: 27 July 2025

Thank you for shopping with Ironphenatix. We aim to provide you with the best products and service possible. Please read our shipping policy carefully before placing your order.

Order Processing

• All orders are processed within 1–3 business days (excluding weekends and public holidays).

• You will receive an email confirmation with tracking information once your order has been dispatched.

Shipping Rates & Delivery Times

• UK Standard Delivery: 3–5 business days

• UK Express Delivery: 1–2 business days

• International Shipping: 7–14 business days (delivery times may vary based on destination)

Shipping costs are calculated at checkout based on your location and selected shipping method.

Customs, Duties & Taxes

• For international orders, Ironphenatix is not responsible for any customs fees, import duties, or taxes applied to your order. These charges are the responsibility of the customer.

Shipping Address

• Please ensure that your shipping address is correct. We are not responsible for orders shipped to incorrectly provided addresses.

• If your order has not yet been dispatched and you need to update your address, please contact us immediately at info@ironphenatix.com.

Lost or Delayed Shipments

• While we strive for timely delivery, Ironphenatix is not liable for delays caused by postal services, couriers, or customs.

• If your package is significantly delayed or lost, please contact us and we will assist you in resolving the issue.